3310 Privacy Policy
How We Protect Your Personal Information
Your privacy is 3310's priority. This document clearly explains what information we collect, how it is used, and your rights as a user of our platform in Malaysia.
1 Information We Collect from You
When you use the 3310 platform, we collect several categories of information to ensure our services run reliably and securely for all users in Malaysia.
Account Information
During registration, we collect the username, phone number, and password you set. This information is required to verify your identity and enable secure access to your 3310 account.
Device & Browser Information
We automatically collect technical information such as device type, operating system, browser, IP address, and screen resolution. This data is used to optimise how the platform displays on your device and to detect potential unauthorised access.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect necessary information such as the account holder's name and associated bank account number. We do not store full card numbers or sensitive payment details directly — all transactions are processed through secure payment processors.
Usage Data
We record in-platform activity including games played, bet amounts, session duration, and interactions with platform features. This data is used to improve the user experience and to flag any unusual activity.
2 How Your Information Is Used
Information collected by 3310 is used solely for purposes related to delivering this entertainment platform's services. We do not sell or rent your personal information to any party for external marketing purposes.
- Identity verification and account security — ensuring only you can access your account.
- Transaction processing — processes deposits and withdrawals in Malaysian Ringgit accurately and securely.
- Service improvement — analysing how the platform is used to improve speed, usability, and game selection.
- Service communications — sending important notifications related to your account, transactions, or policy changes that affect you.
- Fraud prevention — detecting and investigating any suspicious activity that could compromise the security of the platform or other users.
- Legal compliance — fulfilling obligations under applicable Malaysian law when required.
3 Cookies and Tracking Technologies
The 3310 platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our platform.
We use three main types of cookies:
- Essential cookies — required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
- Performance cookies — collects anonymous data on how users interact with the platform to help us identify and resolve technical issues.
- Preference cookies — saves your preferences such as display language and display format for a smoother experience in future sessions.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect your ability to log in or use certain platform features.
4 Data Storage, Security and Third-Party Sharing
Data Storage and Security
All personal information collected by 3310 is stored on servers protected with SSL encryption. Account passwords are stored in a one-way hashed format that cannot be reversed. Access to user data is restricted to staff who require it solely to carry out their service duties.
We retain your account information for as long as your account remains active or as long as needed to provide our services. Following account closure, we may retain certain records for the period required by law or for fraud prevention purposes.
Sharing Information with Third Parties
3310 does not sell users' personal information to any third party. We may share necessary information with:
- Payment processors — to enable MYR deposits and withdrawals to be processed securely through local banks and Malaysian e-wallets.
- Game providers — the minimum session information required to enable access to games within the platform.
- Legal authorities — when required to do so by Malaysian law or a valid court order.
All third parties who receive our data are bound by confidentiality agreements that prohibit them from using that information for any other purpose.
5 Your Rights as a User & How to Contact Us
As a 3310 user, you have several rights regarding the personal data we hold about you:
- Right of access — you have the right to request a copy of the personal information we hold about you.
- Right to rectification — if any information we hold about you is inaccurate or out of date, you have the right to request a correction.
- Right to erasure — under certain circumstances, you may request that we delete your personal information, subject to our legal retention obligations.
- Right to restrict processing — you may ask us to restrict how we process your data under certain circumstances.
Changes to This Policy
3310 reserves the right to update this Privacy Policy at any time. Any material changes will be communicated via in-platform notifications or by email to the address linked to your account. The effective date of the latest version will be shown at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
Contact Us About Privacy
For any questions about this Privacy Policy, or to submit a request for data access, correction, or deletion, please contact the 3310 support team by email at [email protected]. Include your account username and a clear description of your request. You may also refer to the FAQ for more information on how we handle privacy enquiries.
3310 is committed to handling your information responsibly. We only collect what is necessary, store it securely, and never sell it. Your trust is the foundation of the service we have built for users in Malaysia.
Your Privacy Protected, Your Entertainment Assured
Register a 3310 account and enjoy an online entertainment platform that puts your security and privacy first — Live Casino, slots, virtual sports, and more.